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- Van on our support team to complete the Readysell stage 1 data conversion checklist
- Van to contact you for 2 hours in the afternoon to:
- Send you the stage 1 data review checklist and help you understand what is involved with completing the checklist. See:
- https://readysell.atlassian.net/wiki/display/INT/Stage+1+Customer+Verification+Checklist
- Help you complete the Customer stage 1 data conversion checklist
- Run you and if possible one other team member at your business through a few parts of the “introduction to Readysell” training program. The purpose being to show you enough about navigating around Readysell that you can complete the stage 1 data review checklist. See, as optional reading
- https://readysell.atlassian.net/wiki/display/RSELL/What+do+I+get+for+my+data+conversion
- https://readysell.atlassian.net/wiki/display/RSELL/Data+Conversion
- https://readysell.atlassian.net/wiki/display/INT/Implementation
- Van is to explain the “fail safe implementation methodology” to you. Van is to ensure you have been sent all of the project documentation, such as the shared priorities checklist and that you understand the purpose of each of the project documents. See:
- Sharon and Di to schedule in project, financial and training engagement meetings within a week
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o Onsite training and implementation assistance:
OnSite |
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| Total on site days | Engagement | Last week before go live | Go live weekend | Week after go live |
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Engagement visit |
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| 2 days | 0 days |
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Main site conversion |
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| 4 days |
| 1 days | 2 days | 1 days |
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- A Readysell team member on site on site for 4 days on the go live weekend. Perhaps from Friday __/__/____ to Monday __/__/__, depending on the agreed go live date
- Remote training
- Remote training is charged on a time and materials basis. Expect something like 10 hours
- You may have a credit for 8 included remote training hours based on Readysell’s special deal for Office Brands dealers
- Be aware this is a bit light on remote training hours. Your team will need to rely on a lot of self-training and pick up the training audit feedback quickly to keep to this budget.
- Financials implementation assistance
- Financials implementation assistance is charged on a time and materials basis and normally involves a few hours before go live and can involve days after go live.
- Financials assistance is normally provided remotely
- Expect something like 5 hour in total
- Be aware this is a bit light on financial assistance hours. Your team will need to pick up the financials quickly and put in quite a bit of their own time to keep to this budget.
- Ongoing training
- You should budget for some 8 hours training per year to help keep your site up to speed with the latest Readysell developments.
- Post implementation work, bringing new features on line will require training on a ongoing basis, every now and again, for many months after Readysell goes live
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