Page Comparison

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1. Open up Administration
2. Open up Advanced
3. Click on Office Brands Messages
4. Make sure the XML Message column is on the list window and use this XML Message field to search on the websphere order number using a wildcard search in front of the number (i.e. %123456789)
   1. If the order exists in the Office Brands Messages, 
      1. If it shows a Source Code (this is the sales order number in Readysell 8) then it is an existing sales order in Readysell Sales orders module - go back to the sales orders module and find that sales order.
      2. If it does not show a source code then:
         1. It is quite possible that one of the staff members at your site has deleted the order out of the sales orders module for some reason
         2. It struck a problem creating the sales order in Readysell 8 Sales Orders module
         3. To resolve this - select the web order, click on the button Re-Execute Message at the top of the window and this will push the order into the sales order module.
   2. If the order does not exist, follow on with the next steps.

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