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- In the navigation panel, click Administration> Advanced> Tasks
- Click on the Generate And Send Email Batches task
- Ensure the task is Enabled and that the schedule is set according to the standard task schedule
Go to the Parameters tab and fill in the following:
Parameter NameSet ToEnableGenerateAndSendSaleInvoiceEmailBatch True Tip If you do not wish to receive a copy via BCC , simply uncheck the BCC setting in "Users" for user name "service"
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- Save your changes
- In the navigation panel, click Administration> Email Batch Defaults
- Click on the Invoices default
- Enter a Default From Name, Default From Address and Default Subject
- (Optionally) Set up a template (see Template Replacement Variables) with the the introduction and/or signature of your choosing. If you do not do this, your default template will be used.
- Save your changes
- Restart the Readysell service
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If an email is not deployed via email batch below is the step to check as to why it wasn't sent out. - Invoice status is "Posted" - Invoice is not reversed or a reversal - Invoice value is not zero - Customer invoice delivery method is "Email Batch Automatic" or "Print Immediately and Email Batch Automatic" - Customer has at least one "Account Payable" contact person with an email address - Invoice is not already flagged as "Emailed" - "Originally Posted At" is newer than the last time the task ran |