Overview
The General tab in the Product general window contains general information about the card.
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Web Categories tab
This tab is used for those stores who have their own websites.
It lists the web categories that the product belongs to. Web categories can contain the same product under many different web categories. This is different to the normal product category structure. Each product can only have one ‘category’ but it can have many ‘web categories’. The web categories are a provision in case you need to make lists of products that are in many categories.
Click button Insert to insert to insert a new one or remove an existing category onto this product (or once you click on Insert, there is a New button to add a brand new category into the category tree for you to then select) or button Remove to remove the selected category from the list of categories on that product.
Field | Description |
Name | The code and name of the category/ies |
Parts tab
Parts list the other products that are frequently used by this item. Either as consumables but more frequently during repairs. The mobile app for technicians and the service order entry detail view show lists of parts. Making it easy to record those parts as being used by the product.
Field | Description |
Part Product | The product ID of the part for this productid. |
Is Supply Flag | Modifies the behaviour of parts such that they do start on a machine immediately when shipped, but rather wait until FM Audit and/or inbound emails signal that the supply has been installed. There are basically two rules: If the check box for 'is supply'' is turned on, that means use the part based upon the triggers on the conditions from data that is fed thru either fm audit, email or external source. So if 'is supply' is on, only start the part once the toner level % or whatever triggers the next start date and end date is reached. Warning, if you turn it on, you must ensure that your data feed is active. |
| Expected Meter Count | A manual entry of what you expect the count to be for that meter part |
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