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  1. From the Navigation panel, click on Inventory, then click on Products
  2. Search for the product required
  3. Click on the General tab on the product details
  4. Click on Associated Products tab
  5. Click on button New

  6. The Product Association window will appear

    Expand
    titleShow me

  7. Select the Product that your require to be associated
  8. Then select the Association Type 
    1. Add (Free Product) - Buy One Get One Free offers offer - Ee.g.: , If you buy a notepad you will get a pen for free
    2. Add (Paid Product) - When you purchase an item and a related item is asked to be purchased. Ee.g.: , you buy a bbq set, a gas cylinder will be added to the purchase
    3. Cross Sell - A chair is being purchased  there is a cushion that comes with it if customer wants to purchase
    4. Related - This is a related products that can be drawn on at any time.   E e.g.: , A printer can have a related toner

    5. Replace -

      An item

      The original product has been superseded, you can still

      purchase it, there is an item that is replaced for it

      put it on order and shipment, however, you will be prompted to replace with associated product for all open orders and shipments en masse.

      Info

      New order or shipment will be replaced by the associated product automatically with the associated product pricing.

  9. Enter the quantity for free product - This field shows the quantity that must be purchased to qualify for a free product - If you are using the Buy One Get One Free option. Ee.g: ., Buy 2 get 1 free offer, this field would be set to 2. 
  10. Enter the quantity of free products - This field shows the number of free products that the customer will receive when you are using the Buy One Get One Free option. Ee.g: Buy ., Buy 2 get 1 free offer, this field would be set to 1
  11. Enter the free product cap - This is the maximum number of free products that a customer can receive per transaction. This is only valid for 'Add (Free products)' associations.
  12. Click on button Save and Close once you have completed setting this product association up.
Info

If you go to a product and add an associated product and set the type Associated Type to be replace Replace and the original product you added the associated product to exists on an open shipment/ order and the type is replace once you save the changes on the product a pop up message appearsany open shipments or orders, the system will prompt if you want to replace the original with the associated product en masse without changing price or quantity when you Save the product change.