...
Readysell will help you estimate your training costs by deciding how many days Readysell will spend at your site, then developing a training budget. This is the most important single thing you will do to help you avoid unexpected charges.
Training Strategy
Deciding on how many hours Readysell will spend on site is the most important thing you do at the start of the project. Don't forget that:
- All prices are quoted ex gst
- Flights, accommodation and meals are also charged for time on site
- It is your responsibility to stick to the training budget. If you ask Readysell for more days of on site or remote training may incur additional charges, Readysell will not check the budget. We will do our best to provide the training you request
- Readysell's day rate is contained in the "Readysell Service Fee Policy - Office Brands" that you would have been sent as part of our "Welcome Pack" email. Make sure you read this document and know the ex GST Readysell day rate for staff visiting your site.
- Make sure you multiply expected days on site by Readysell's ex GST day rate to get a estimate of on site training charges!
Readysell will help you design a training program using a combination of the following available training strategies. The strategy chosen will effect your training charges. The only way to minimise the change of unexpected training charges is to plan and budget your training hours at the start of the project:
- Self training using text and videos in the training guide, not charged
- On site training by Readysell training team members, charged at our day rate during training, during the conversion weekend and after conversion
- Remote screen to screen training, charged at our remote training rate, you may have a number of included free hours
- You can have Readysell staff on site to give you a premium experience. But Readysell staff on site are charged at our day rate ex GST plus travel and accomodation
- You need to balance Readysell staff on site with self training. You can save yourself some charges by conducting some of the training yourself.
See Also: How To Run Your Readysell Training Program
Aims
The aim of the project is to implement Readysell 8 with a minimum of stress on your customers, your staff and your business.
...
- Describe the project structure (one hour)
- Document and sign off the "business as usual" requirements by completing and signing of a checklist (three hours)
- Training "boot camp" in which we demonstrate examples of how Readysell will deliver all of the agreed business as usual requirements
Training Strategy
Readysell will help you design a training program using a combination of the following available training strategies. The strategy chosen will effect your training charges. The only way to minimise the change of unexpected training charges is to plan and budget your training hours at the start of the project:
- Self training using text and videos in the training guide, not charged
- On site training by Readysell training team members, charged at our day rate during training, during the conversion weekend and after conversion
- Remote screen to screen training, charged at our remote training rate, you may have a number of included free hours
- You can have Readysell staff on site to give you a premium experience. But Readysell staff on site are charged at our day rate ex GST plus travel and accomodation
- You need to balance Readysell staff on site with self training. You can save yourself some charges by conducting some of the training yourself.
...
Descriptive Note
- Before my site visit we would:
- Install a demo Readysell 8 program on a computer/virtual machine
- Setup a demo scanner and mobile app
- Convert much of your data into the demo program as is required to review the requirements
- Send you a link to a project the shared project control document, the business as usual checklist, customer data review checklists. Those materials to be discussed during the meeting
- During the visit I would like to:
- Sit down with all key stake holders, better understand their requirements and help them understand what Readysell 8 could do for them and their teams
- The project leader needs to attend all sessions. Key stake holders would only be required for an hour or two. Some of the key stake holders might include the book keeper, the service manager, the warehouse key person, the purchasing officer
- Take the time to talk individually with some of the leading operations staff members in addition to the key stake holders. To capture their insights and help bring them on board with how the project might help them. We can often score a lot of small wins by considering the wider team when planning the project
- Some of the deliverables from my site visit could include:
- A definition of what success looks like. Supported by a quantified lists of the hours saved, business process improvements, GP improvements etc. that might be expected from a Readysell 8 conversion.
- Enough training to allow the project leader and key stake holders to be comfortable with navigating Readysell and exploring its capabilities
- A pro-forma project timeline showing the resources and time spans required to implement each stage of the project
- A list of gaps where it was not appropriate to demonstrate how Readysell would meet a "business as usual" requirement do to something not yet being ready
- All key staff comfortable with the scope of changes they can expect and what the project will mean to them and their teams.
...