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Overview

The General tab in the Product general window contains general information about the card.

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Reference

Fields

Field

Description

Manufacturer

If you have a card for the manufacturer, you can enter   them here.

Model

The model name.

Image File Name

The name of the file containing the product image.

Description tab

This tab contains a single field, which is where you can write a description of the product. If you prefer to work in HTML, or if someone has given you an HTML file, you can use the Design and HTML tabs at the bottom of the screen to switch between formatted and HTML text.

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Shows alternate IDs by which the product is known. If there’s been a merge, the old ID will be shown here.

NameDescription
IDThe alternate ID for the product.
Product ID Type

The type of alternate ID you are creating aka the reason you are creating it. This can be:

  •   Alternate Product ID: just a different productID
  •   Inner Barcode: for example, if this is a box of five bags, the barcode on each bag might be defined here
  •   Outer Barcode: if there’s a wrapper that also contains a barcode
  •   Previous Product ID: if the product was previously known by a different ID. This provides continuity
  •   Supplier’s Code: the code used by the supplier for the product
Product Unit

Specifies which unit the alternate ID applies to, if this is different from the main product unit. For example, an inner barcode might apply to each unit, while an outer barcode might apply to a box of five Box 5 (5). To see more on units click here.

Creating new outer barcodes

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Shows products associated with this product. For example, a printer might have an associated toner cartridge. For another example, you might buy four of product A and get a free product Q.

FieldDescription
ProductThe product ID of the associated product.
Quantity on handShows how many of these products are on hand.
Default Sell PriceShows the default sell price for this associated product.
Association Type

The type of association. This can be:

  •   Add (Free Product)
  •   Add (Paid Product)
  •   Cross-sell
  •   Related
  •   Replace

Add free product: when a customer buys the original product, Readysell will automatically add the associated product to their cart, and not charge them. For example: buy two pads of paper, get a free pen.

Add paid product: when a customer buys the original product, Readysell will add the associated product to their cart, and charge them.

Cross-sell: other products that might be sold with this product. For example if you sell a printer you might try to cross sell a toner. Cross sell products can display on the sales screen as prompts to encourage the operator suggest the customer buys the cross sell product with the original item.

Related: Used to link products that can be used with each other. For example to link toners to the printers in which those toners can be used.

Replace: used when you have two equivalent but separate products; so when a customer buys the original product, Readysell will substitute this one. For example: (a) customer orders red pen with product code 334343, substitute red pen with product code 8989898 – same product, different brand,   so you can’t set an alternate product ID. (b) customer orders 1kg pack of   coffee, substitute 2x500g packs of coffee.

Qty for Free ProductThe quantity of the original product that must be bought before the customer receives a free product. Expressed in terms of the default sell unit.
Qty of Free ProductsThe quantity of free products that the customer receives. For example when you buy one of the original product. Get one free. Expressed in terms of the default sell unit.
Free Product capThe maximum number of free products that the customer can receive as free products. For example in the case of a buy one get one free product. This might be limited to two of the item per customer. To stop some customer buying hundreds of the product and abusing the offer. Expressed in terms of the default sell unit.
Creating buy one get one free deals

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A list of catalogues in which this product appears.

Field

Description

Catalogue ID

The ID of the catalogue. Catalogues tend to run in series.   For example there might be a corporate catalogue number 10. The next   corporate catalogue will be corporate catalogue 11 etc.

Catalogue Type

The type of catalogue: Catalogue or Flyer.

Start Date

The date at which the catalogue starts

End Date

The date at which the catalogue ends

Catalogue Page

The page of the catalogue where this product is listed.

New Product

This is true if the product first appeared in this   catalogue.

Catalogue Item

The item number of the line within any printed catalogue

Catalogue Reference

The items reference within the catalogue

GST Applies

Indicates whether GST applies to the product.

Buy Unit Quantity

The unit quantity in which the product is bought. See the   eventual Units topic.

Minimum Order Quantity

The minimum number of products that can be ordered at a   time.

Cost Ex Tax

The product cost before tax.

List Price

The list price of the product.

Government Price

The government price of the product.

Loyalty PointsThe number of loyalty points that a customer will earn from a sale.

Kit Items tab

If the product is a kit, this tab shows the items that make up the kit.

Field

Description

Kit Component

The name of the product that is a component in the kit.

Quantity

How many of this product are included in the kit.

Web Categories tab

This tab lists the web categories that the product belongs to. Web categories can contain the same product under many different web categories. This is different to the normal product category structure. Each product can only have one ‘category’ but it can have many ‘web categories’. The web categories are a provision in case you need to make lists of products that are in many categories.

Click insert to insert a new one or remove to remove the selected category from the list.

Field

Description

Name

The name of the category

Parts tab

Parts list the other products that are frequently used by this item. Either as consumables but more frequently during repairs. The mobile app for technicians and the service order entry detail view show lists of parts. Making it easy to record those parts as being used by the product.

Field

Description

Part Product

The product ID of the

associated product

part for this productid.

Name

The name of the associated product.

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Is Supply Flag

Modifies the behaviour of parts such that they do start on a machine immediately when shipped, but rather wait until FM Audit and/or inbound emails signal that the supply has been installed.

Expected Meter Count


Copy Parts from a Product to another Product
  1. Find the product with the parts configuration you want to copy
  2. Click General>Parts tabs
  3. Select the parts you want to copy
  4. Click Copy Parts button

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  5. Select the product(s) you want to copy to

  6. Click OK

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