Ensure the customer has Web Customer Name filled in
MAKE SURE THERE ARE NO SYMBOLS IN THE Web Customer Name. examples: @ & ' / .
- Open Readysell
- Click on Cards
- Search for and find card/customer
- On the right hand side
- On tab Settings
- On sub tab Customer Settings
- Field - Web Customer Name
- Make sure this is filled in correctly
- Save any changes you make. From this point the Office Brands Sync task will run within the next 15 minutes to upload the contracts