Overview

Readysell's Messaging feature allows you to send and receive emails from contacts, and to view and manage automatically generated emails.

Excerpt

Readysell is an emails server that can directly send and receive emails without needing any client program such as outlook
You can see all emails, sms and electronically sent fax messages sent by anybody using Readysell or Received by Readysell in one place.
Overdue events, action items, service jobs being ready for pickup, work being assigned to technicians and many other events can trigger sms or email messages being sent to the appropriate customer or staff member
Meter counts, machine faults, toner levels, feedback from customers about cases and many other messages can be received by Readysell, analysed by Readysell's email server and used to adjust transactions, counts and balances in Readysell
You can pop up the source transaction directly from the email.
All automatically generated emails and manual emails are stored in one place.
Sent and received emails can be viewed in the same list.
All emails for all users or just one user can be searched.

Reference

Image	Name	Description
Image Modified	New Email	Creates a new email
Image Modified	Link to	Link the message to one of the options in the drop down list
Image Added	Copy Email	Allow you to copy an existing email sent previously

Name	Description
Date	The date and time when the email was created.
Type	Type of message. Whether it is an email coming in, an email going out, a phone call, etc
Result Type	Whether it is success or fail to send out of Readysell. This doesn't refer to whether the customer receives the email which is sent out of Readysell.
Customer	Who the message is related to
User	The user creating the message
Priority	If there was a priority on this message
From	Person sending the emailing
To	Receiver of the email

Name	Description
Subject	The subject of the email sent
Message	The email message sent - what was actually sent. Or can be how long the phone call goes for.

Name	Description
File name	Name of the file that has been attached in the email
Created At	The date and time when the email was created
Size	The file size
Created By	The user who created the message

Name	Description
Date	Date of the message
Type	The transaction type this message came from
Number	The transaction number the message is related back to
Card	The card on the transaction

Name	Description
Mail Parser Result Type	The result type e.g. MeterCount
Meter	Meter name
Rule Type	If there are any rules on it
Case	The case relating back to this message
Service Order	The service order this message came from/is related to
Received At	When the message was received back in on
Result Type	Success of Fail
Error Message	If it failed, the error message relating back to the result type

The service order this message relates back to

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New Email box will pop up

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