Overview
Methods of collecting meter count information
Manually, phone or email the customer and type the information into the meter count run:
- Via email to the customer. Generate an email batch from the meter count run. Send emails to the customers asking the customers to enter the meter count onto the email. When the customer replies to the email. The system automatically imports the meter count entered by the customer into the system.
- Via email from the machine. Many machines can be setup to automatically send meter counts as well as other information about the machines status via email to Readysell. Readysell can automatically import the meter count as well as toner levels and other information from the emails sent by the machine
- Via manual service orders. Meter counts can be captured when entering service order details
- Via service orders entered using the mobile app. The mobile app can log the counts against the service order and the machine.
- Via FMAUDIT. Once an appropriate FMAUDIT licence has been obtained. The FMAUDIT software is installed at the customers site. FMAUDIT then directly sends the meter count information to Readysell. FMAUDIT can perform other functions such as creating new machines when customers put a new machine on their network but do not tell you about it. Also to generate stationery sales for machines based on an understanding on consumables usage for the machine.
The topics in this section provide you with information about how to use the Meter count runs functionality within Readysell.
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