Page Comparison

Overview

You can track toners on individual machines.

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• To get toner tracking going the first time around you need to manually set the start date on the first toner/s on each of the machine meters on the parts tab within Machines.
• Navigate to the machine
• Click on the Parts Tab
• The Parts will display and the 'Is supply' checked box will be ticked.
• Highlight one of each of the Parts that you wish to start and click on the actin button 'Start'
  

Creating a spare toner for manual toner tracking and generating sales/service orders manually to supply the reserve toners for a machine meter part 

• Navigate to the Machine (or from within Sales or Service orders manually insert an order but ensure to assign the machine id to it.

• Alternatively, if you are in Machines, highlight the machine and click on 'Create Sales Order' or 'Generate Service Order'

• Add the toner part to this sales or service order (that is the product part that is on the meter supplies) for a minimum quantity of 1 or for the value in the reserve supplies field on that part.
  in my test scenario, the reserve supply level = 2 for the Mono Meter, so I am supplying 2 on the shipment

• Ship and finalise the Shipment or Complete the sales order/service order and generate an Invoice
  See my screenshot below for an example.

• Not until the order is shipped and the shipment is finalised will the part appear on the machine parts tab for the toner.

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  The part supplied on this shipment is then linked to the Machine-id. You can see this part by going back to the machine and clicking on the Tab Parts
  

  The start date on this Machine Parts is blank to start with
  You need to first time around start one of the toners.
  To do this you highlight one of the parts on the machine. parts tab and click on Start action buttonc

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  Once toner tracking is going, the toner reading will come in via either Print Audit or FM Audit or email.
  The level percentage left on the toner will be read into the Machine Part Supply level field.

• To manually test this, on the toner that you have started, change the supply level to be 99% and click on Save.
  That means a new toner has been inserted the first time around
• Then reduce the supply level gradually eg to 50% and click on Save
• Then reduce the supply level to be 10% or below your min supply level value and click on Save.
• Then change the supply level again to be 99% (this will trigger that a new toner has been installed into this machine)

• The system will end this part that has a 99% toner supply and set a start date on the next available part.
  The system will change the supply level on the used part  which is the part that was ended to be 15% and the newly started part to have a supply level of 99%
  

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• You have now used up one part and have 1 part in the machine.
  Now to manually generate another part and ship it to the customer.
  Repeat steps above and generate another sales order from either within the machine or from the sales module.

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