Override loyalty The customer loyalty points mode option allows you to override the default settings for particular customers. Check with Readysell before using this option.
Loyalty points can be adjusted in the Card Details window.
- In the navigation panel, go to Relationships then Cards.
- Locate and select the customer for whom you want to adjust override loyalty points.
- Use loyalty points mode to disable loyalty points for a customer. Otherwise, leave the field at default.
Other options
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- Click the Settings tab, then click the Customer Settings sub-tab.
- Scroll to the Loyalty Points section at the bottom of the tab.
- In the Loyalty Points Mode field, select the way you want loyalty points to work for this customer. The available values are:
- Default: Loyalty points will work in the usual manner.
- Disabled: Loyalty points will not be applied for this customer. If the customer has already gained loyalty points, these will be discarded.
- Multiply: For each product that this customer purchases, the loyalty points defined for that product will be multiplied by the value in the Loyalty Points Value field.
- Override: For each product that this customer purchases, the value in the Loyalty Points Value field will override the loyalty points recorded for that product.
- In the Loyalty Points Value field, enter the value or multiplier. This field should be left at 0 if you have selected Default or Disabled.
When you have finished, click Save.