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- you can popup the source transaction directly from the email,
- all automatically generated emails and manual emails are stored in one place,
- send and received emails can be viewed in one list,
all emails for all users or just one user can be searched.
Viewing Emails
- Click on Emails inside the Relationship branch of the navigation bar
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Body txt, the body of the email
Associated items tabs
Below the body of the email on the email detail view are a number of tabs. Each tab contains a list which may
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- Mail Parser Results, a log of the results found by Readysell when trying to match an email received by Readysell
against existing objects in the system. An email will have mail parser results if it is received by Readysell, - Meters, any machine meters associated with the email. Emails will be associated with a meter if it was received by Readysell and found to related to a meter count emailed
to Readysell by a machine, - Cases, any support cases associated with the email. Emails will be associated with cases if the email was sent from a case or received as a reply to an email sent about a case.,
- Service orders, any service orders associated with the email. Emails will be associated with service orders if the email was
sent from a service order or received as a reply to an email sent about a service order, - Meter count run lines, any meter count run lines associated with the email. Emails will be associated with a meter count run if the email was sent from a batch of suggested meter counts or received as a reply to an email sent about a batch of suggested meter counts.,
- File Attachements, any files attached to the email.
New Emails from within Readysell
1. Click "Send Email' icon