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- You can popup the source transaction directly from the email,.
- All automatically generated emails and manual emails are stored in one place,.
- Sending and Receiving of emails can be viewed in one list,.
All emails for all users or just one user can be searched.
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- Mail Parser Results is a log of the results found by Readysell when trying to match an email received by Readysell against existing objects in the system. An email will have mail parser results if it is received by Readysell.
- Meters - is any machine meters associated with the email. Emails will be associated with a meter if it was received by Readysell and found to be related to a meter count emailed to Readysell by a machine.
- Cases - any support cases associated with the email. Emails will be associated with cases if the email was sent from a case or received as a reply to an email sent about a case.
- Service orders- any service orders associated with the email. Emails will be associated with service orders if the email was sent from a service order or received as a reply to an email sent about a service order
- Meter count run lines - any meter count run lines associated with the email. Emails will be associated with a meter count run if the email was sent from a batch of suggested meter counts or received as a reply to an email sent about a batch of suggested meter counts.
- File Attachements - any files that have been attached to the email.
Creating a New Emails from within Readysell
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