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  1. Navigation panel > Administration > Tasks > Populate loyalty points

  2. Click on tab Parameters

  3. Set the value for ClearExistingPoints to be True

  4. Set the value for RefreshCards to be True

  5. Set the value for RefreshSaleInvoices to be True

  6. Set the value for StartDate to be the date that the loyalty points are to start from

  7. Click on button Save

  8. Click on button Run Task Now

STEP 5 - Check the results for those customers