Overview

The 'REVERSE' Button works the same way in every module. The reversed transactions writes the word 'Reverse' in the description field and this reversal is linked back to the original transaction. The system will not allow you to reversed any transactions that generates a banking. If a banking is part of a bankrec you will not be able to reverse it if the Bank Reconciliation has been finalised.

Using the reverse button

The Reverse button is available in the following modules.

Reversing Customer Debits
Reversing Customer Credits
Reversing Customer Payments
Reversing Supplier Debits
Reversing Supplier Credits
Reversing Supplier Payments
Reverse Bank Deposit
Reverse Bank Payments
General Ledger Manual Journal
Sales Shipment from a Sales Order and a Sales Shipment from a Meter Count Run Shipment
Price book runs
Mass update runs
Purchase Receipts

To reverse a Invoice you must reverse the shipment first. Reversing the shipment reverses the Invoice! If you want to reverse a sale invoice, reverse a shipment that is the source of the sale invoice.

There is a hidden reverse button on sale invoices. But we hide the button. Because a lot of users get mixed up between reversing sale invoices and reversing sale shipments. Since reversing a shipment reversed any invoice related to the shipment. Encouraging users to use the sale shipment reverse button to reverse sale invoices is the best practice for most sites.
Example of the use of the 'REVERSE' Button, Reversing a Customer Payment
Ensure you open up the financial period if the transaction is in a closed period.

Click on Relationships the click on Card
Search and highlight the card in question
Click on Status Button
Click on Customer Open Items Button
Find the Customer Payment
Highlight it and click on 'Show Source Record'
Click on the 'Reverse' button
The system will prompt you for a date. Usually you accept the date as the date of the reversal should be the date of the original transaction.
Click on OK
The revesed transactions writes the word 'Reverse' in the description field.
There is a 'Reverse' flag on the open item to show if the transaction has been reversed.

Example of the use of the 'REVERSE' Button, Reversing a Cash Book Variance

Click on Financials the click on Bank Deposits for positive variances and Bank Payments for negative variances
Click on the filter on the ribbon bar and change the filter a filter that starts with :"All", so you can see all transactions
Search and highlight the transaction in question the description will be "Cash Count Variance For Shift (some number)"
Click on the 'Reverse' button
The system will prompt you for a date. Usually you accept the date as the date of the reversal should be the date of the original transaction.
Click on OK
The reversed transactions writes the word 'Reverse' in the description field.