The 'REVERSE' Button works the same way in every module. The reversed transactions writes the word 'Reverse' in the description field and this reversal is linked back to the original transaction. The system will not allow you to reversed any transactions that generates a banking. If a banking is part of a bankrec you will not be able to reverse it if the Bank Reconciliation has been finalised.
The Reverse button is available in the following modules.
- Reversing Customer Debits
- Reversing Customer Credits
- Reversing Customer Payments
- Reversing Supplier Debits
- Reversing Supplier Credits
- Reversing Supplier Payments
- Reverse Bank Deposit
- Reverse Bank Payments
- General Ledger Manual Journal
- Sales Shipment from a Sales Order and a Sales Shipment from a Meter Count Run Shipment
- Purchase Receipts
An Example of the use of the 'REVERSE' Button = Reversing a Customer Payment.
- Click on Relationships the click on Card
- Search and highlight the card in question
- Click on Status Button
- Click on Customer Open Items Button
- Find the Customer Payment
- Highlight it and click on 'Show Source Record'
- Click on the 'Reverse' button
- The system will prompt you for a date. Usually you accept the date as the date of the reversal should be the date of the oriignal transaction.
- Click on OK
- The revesed transactions writes the word 'Reverse' in the description field.
- There is a 'Reverse' flag on the open item to identicate if the transaction has been reversed.
To reverse a Invoice you must reverse the shipment firstly. Reversing the shipment reverses the Invoice.