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- Reversing Customer Debits
- Reversing Customer Credits
- Reversing Customer Payments
- Reversing Supplier Debits
- Reversing Supplier Credits
- Reversing Supplier Payments
- Reverse Bank Deposit
- Reverse Bank Payments
- General Ledger Manual Journal
- Sales Shipment from a Sales Order and a Sales Shipment from a Meter Count Run Shipment
- Price book runs
- Mass update runs
Purchase Receipts
Warning To reverse a Invoice you must reverse the shipment first. Reversing the shipment reverses the Invoice! If you want to reverse a sale invoice, reverse a shipment that is the source of the sale invoice.
Note There is a hidden reverse button on sale invoices. But we hide the button. Because a lot of users get mixed up between reversing sale invoices and reversing sale shipments. Since reversing a shipment reversed any invoice related to the shipment. Encouraging users to use the sale shipment reverse button to reverse sale invoices is the best practice for most sites.
Example of the use of the 'REVERSE' Button, Reversing a Customer Payment
Ensure you open up the financial period if the transaction is in a closed period.
- Click on Relationships the click on Card
- Search and highlight the card in question
- Click on Status Button
- Click on Customer Open Items Button
- Find the Customer Payment
- Highlight it and click on 'Show Source Record'
- Click on the 'Reverse' button
- The system will prompt you for a date. Usually you accept the date as the date of the reversal should be the date of the original transaction.
- Click on OK
- The revesed transactions writes the word 'Reverse' in the description field.
- There is a 'Reverse' flag on the open item to show if the transaction has been reversed.
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