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There are instances where a service order is Create a Service Order Warranty (SRVWAR) for a machine or product that is still under warranty and the manufacturer is to be charged for the service.and charge the manufacturer for the service. 

1. Check and ensure the following is set-up
   1. Set up of Manufacturer Warranty on Service Order & Inserting the Service order for Warranty
2. In the Navigation panel, click on Service then Service Orders.

3. Create a service order as you do however specify these fields as follows

   1. Order Type : select Warranty (workflow changes the Type to SRVWAR)
   2. Manufacturer : select machine or product manufacturer (workflows sets Charge To to the manufacturer)

   3. Warranty Reference : enter Warranty Reference number 

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4. Complete the Service Order Warranty as you would for a Service Order