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| Warning |
|---|
This Monitorpro step should be completed by Readysell staff only. If you need assistance, please c/wiki/spaces/POS/pages/1278687. All other parts of this document are able to be carried out by the store. Readysell will need examples of the missing web order numbers, the time and date they came in. |
Go to Monitor Pro at http://monitorpro.officebrands.com.au/
- Enter your username and password (ask Adam if you do not have monitorpro credential)
- Click NC_PurchaseOrder at the top of the screen
- Filter for the current store
- If you are able to find the order in Monitor Pro, check whether there is an error against it. If so, check with Adam as to the origin of the error.
- If you are not able to find the order in Monitor Pro, contact Office Brands Technical Support.
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