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Orders NOT being received by Readysell: Check if the orders are being sent from Office Brands
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This Monitorpro step should be completed by Readysell staff only. If you need assistance, please c/wiki/spaces/POS/pages/1278687. All other parts of this document are able to be carried out by the store. |
Go to Monitor Pro at http://monitorpro.officebrands.com.au/
- Enter your username and password (ask Adam if you do not have monitorpro credential)
- Click NC_PurchaseOrder at the top of the screen
- Filter for the current store
- If you are able to find the order in Monitor Pro, check whether there is an error against it. If so, check with Adam as to the origin of the error.
- If you are not able to find the order in Monitor Pro, contact Office Brands Technical Support.
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