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- Check and see if there is a General Ledger account of ‘Forfeit Deposits’. If not set one up in Income section of your chart
Check and see if there is a Product Category called something like ‘ Cancel Laybys/Order Payments’. Assign the GL account for the Forfeit deposit into the field of ‘Sales’ only
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Set up product called OC as non stock product to stand for Order Cancellation. Ensure that the product category is ‘Cancel Layby/Order Payment’ category. Ensure that the Type = Order cancellation}
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Laybys are handled by entering the sales order and then clicking on the "PAY' action button in the Top Ribbon when receiving the initial payment.