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  1. The Images Folder in Tools>Images Folder does not have all of the product image files. To correct this a complete download of all product image files is required
  2. The Image File Name in Product>General tab is not set to a image file name e.g., blank. To correct resolve this contact Readysell Support to run the required script to update the image file name

 

Schedule a complete download of all product image files

  1. From the Navigational panel, click on Administration>Advanced>Tasks 
  2. Select Office Brands End of Day Sync 
  3. Click on the Parameters tab
  4. Select the LastRunDownloadProductImages parameter
  5. Blank out the value

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  6. Click on Save 
  7. The task is scheduled to run overnight

    Note

    Do not run this task during business hours due to the heavy load on internet traffic.

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