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Click on the button Office Brands, select the option of Hide/Unhide on WebX
Make sure the tick box is on for either (not both) Active or Obsolete depending on what Office Brands have the product marked as
Click on the button OK
You then get a pop-up window that says Status updated
Click on the button OK
Then you need to hit the Save button on the product
You will definitely have to wait overnight for the reinstatement of the product as it has to sync at the Office Brands web end.
Then after you finish with the above process in Readysell (without waiting overnight - but it is preferable to wait just in case there is an issue at the web end) make the Status on the product to be whatever you want it to be, and on tab Settings, turn off or on, depending on the situation, the flag to Ignore Status so that the Office Brands data doesn't override your product status in Readysell.
If the product is an Obsolete product at the data portal end, if you wanted to change the status to Active in Readysell if you wished to continue to sell it and purchase it as normal, then turn on the check box for Ignore status if you want it to remain at your choice of status.
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