Page Comparison

1. Open Readysell
2. Click on Inventory
3. Click on Products
4. Search for product and select it
5. On tab Pricing, the store needs to add/change pricing (this includes overriding List, bulk and Govt pricing levels with your own pricing)
6. On tab Settings
   1. Display On Website does NOT have to be turned on.  The Readysell program is smart enough to know that if the pricing levels are set correctly for your site for web integration, then if the pricing you have on a catalogue product is different, then send that different price to the web.
   2. If you do not want your sell pricing overridden by the next pricing update, then make sure you turn on flag Ignore Sell Unit/Price - this means the onus is now on you to update your pricing on that product.
7. Click on button Save

The task listed below will run within 15 minutes and update the pricing on the web for that product.

What task runs the product and pricing updates?

1. Open Readysell
2. Click on Administration then click onAdvanced> Tasks
3. Select Office Brands Product Sync
   This task runs every 15 minutes and picks up changes to pricing in a product within 15 minutes
4. The Office Brands End of Day the task runs nightly and picks up any new products and images.

Did this pricing send up to the web?

In Readysell

1. Open Readysell
2. Click on Inventory
3. Click on Products
4. Search for product and select it
5. Click on button Related (top panel of screen)
6. Click on Show Office Brands Messages
7. This will show you the headers and details of products and pricing going up to the web.

In Web Admin

1. From Internet Explorer ("e" icon on your computer's taskbar or start menu or desktop)
2. Copy and paste this in to log into the store's web admin https://www.officenational.net.au:8000/webapp/wcs/tools/servlet/ToolsLogon?XMLFile=common.mcLogon
3. Enter in your username and password
4. Click on button Log On
5. Click on Products
6. Click on Find Catalog Entries
7. In the Code field, key in the product code
8. Select from the drop-down field next to it Matches containing
9. Click on button Find
   The product should appear to the screen if it has made it up to the web.
10. Click on the check box to the left of the product to tick it
11. Click on Prices (the word Prices just above tab Category)
12. Click on Pricing Summary
13. You are now shown what pricing was uploaded from Readysell and will be loaded to the web.

My pricing is wrong on my website and wrong in Readysell

This could be because you haven't updated your pricing on your products from a catalogue load or a price book run and the Display On Website flag is on.

First, check to see if the Display On Website flag is on.

1. Open Readysell
2. Click on Inventory
3. Click on Products
4. Search for product and select it
5. On tab Pricing, the store needs to add/change pricing
6. On tab Settings
7. Make sure flag is turned on for Display On Website
   (this will ensure your pricing is displayed on the customer's website)

Where did the pricing come from on the product in Readysell

1. From the Navigation panel
2. Click on Inventory
3. Click on Products
4. Search for and select the product
5. Click on tab Tools
6. Click on button Audit Trail
7. Look for any changes in pricing
8. If you cannot see any changes in pricing, then look for anything that says Price Book Run or Catalogue Load
9. It will say which Price Book Run number of Catalogue Load
10. The user on it will be blank
11. But if you go to that module in the Navigation panel, select that loaded catalogue or price book run, click on tools, click on Audit Trail, you will see the user that load/run.
12. Alternately you may need to look at the Product Import Audit and filter for that product to see if the changes came from your head office.