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The sales back order list contains one line for each outstanding sales order line that is on back order.

Every quantity shown on the Backorder column on a sales order or service order has an entry in the sale back order list. This lets you review and work with back orders in a single place.

The Show in Report button on sales back orders allows you to print a list by customer or supplier for selected back orders: highlight the back orders you want to print, then click Show in Report and select the required report from the list.

Your stock allocation setting can affect when sale order lines go on back order:

  • If stock allocation is on, sale order lines can go on back order as soon as the sales order is entered, as the system allocates stock in advance.
  • If stock allocation is off, sale back orders are only created once the first shipment is picked. Before then, the system does not know what stock will be available when the order is processed.

 

Follow these steps to create a sale order. You should do this for cases where customers have explicitly placed orders with you.

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