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The Favourites feature allows you to make a list of products that a customer often buys. You can access a customer's list of favourites on the Favourites tab of the Card Detail screen. 

See Card favourites for more information about the fields on this tab.

Automatically detecting favourites for a customer

1. Navigate to the customer's card.
2. Click the Favourites tab.
3. Click Extract Products. The Extract Products window displays.
4. Enter the start date, then click OK. Readysell will add all the products that the customer has ordered since the start date.
5. By default, all order quantities are zero. For each product, you will need to change the Unit Quantity Ordered to be the number of this product that the customer usually orders.

Adding a favourite product manually

1. In the Favourites tab, click New. A new row will be added to the table.
2. Enter the product name, or select it from the list.
3. Enter the quantity that the customer usually orders.

Deleting a favourite product

If a customer no longer orders a product, you can delete it from the list of favourites.

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