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- Case Number is uniquely automated
- Case Name identifies the card in the system.
- Card select the customer.
- On Click on the Activities tab, enter the customer's contact details. You should enter at least one contact.
- Click on New
- Select on drop down and enter in communication method
- In notes enter notes of the communication method (e.g.: copy/ paste email)
- Click on Save (a pop up box may appear requesting mandatory fields)
- On the Addresses tab, enter the customer's address details. You must enter at least one address. See Card address for more information on customer addresses.
- On the Settings tab, click the Customer Settings sub-tab and enter settings for the customer. At a minimum, you must enter the customer's payment term. See Customer settings to learn more about the fields on this tab.
- When you have finished, click Save to save the customer's record in Readysell.
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