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The 'Allocate All Credits' button will automatically allocate any Open item in credit (minus value) to the Payment . 

'Allocate All Credits' works the same in Customers as it does in Suppliers.

See example below of 'Allocate All Credits' .for a Customer Open Item 

1. Click on "Relationships"
2. Click on "Customer Transactions" for a Manual Payment or 'Card' for Automatic Payment
3. Click on Payments
4. Enter the Customer Payment with all the details required.
5. Click on 'Finalise and Allocate'
6. Allocation window appears with a list of all the customer open items that are outstanding for payment. See screen shot below:
   
   
   
7. If you Click on 'Allocate all Credits' this will set the Allocated value to be equal to the Open Item Value on all the open items that have a Credit Value Only.
    
   
   
   

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